Spock is married and has 5 children. As if being a wheelchair user is not enough of a challenge for his family, one of his children also has kidney problems. His daughter needed to get a dialysis several times a month, and it was a challenge for their family ever since the her kidney problems and diagnosis was confirmed. Going through dialysis was very expensive and he used to borrow money from his siblings and relatives as he and his wife couldn’t bear the costs from what they used to earn. He even resorted to pawning valuable items so that his daughter could get the help she needed. These challenges pushed him to the point of depression.

To get out of his situation, Spock tried several businesses in hopes of increasing his income to support his family’s needs. But due to his lack of knowledge in managing a business and lack of motivation and fear due to several past failures, he didn’t succeed. He was struggling and was stuck with the idea that in order to start a successful business, he would need a large amount of capital. After attending the Maybank R.I.S.E programme, he understood the importance of focusing on one business and building that business strategically. He started to focus on his direct selling business. It was difficult for him at first, since were a lot of strong competitors, but he had faith in the products that he was selling and managed to get a lot of customers. He also used his strength in communicating combined with the strategies taught at the R.I.S.E programme to win different kinds of customers. He realized that big capital wasn’t the answer to a successful business, but being strategic and working hard. Using one of the sales strategies taught, networking, he used his network to further promote his products and saw revenues grow even further. After the R.I.S.E. programme, he began to be more motivated to stay focused and build his business strategically. He decided to give it his all.