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safety,healthandwell-being
Creating a safe and conduciveworking culture has always been our top priority
to promote occupational, safety and health (OSH) awareness amongst staff and
other stakeholders at work. Throughout the year, we organised various activities
to promote physical and emotional well-being as well as healthy lifestyle
particularly as we acknowledge the link to health issues and the risks to bottom line.
We provide occupational health services that are aligned with local legal requirements in every country in which we operate, and use external occupational health providers
to ensure that staff with health conditions receive the specialist support they need. Maybank is the only financial institution that has formed First Aid Standby Teams (FAST)
at its Head and Region Offices. 173 staff are FAST members who provide services at the Bank’s major functions and to customers on our premises in the event of
an emergency. In addition to providing support for those staff who are ill, we have committed to adopting a proactive approach to helping our staff identify
and manage health risk. We are exploring implementing Health Risk Assessment across our priority areas. We have identified this as a key OSH issue and are proactively
promoting the resources available to staff to help them maintain mental well-being and build resilience.
We invest considerable resources to encourage staff to participate in sports. Our annual Maybank Sports Carnival and Indoor Games involve 22 sports and is an important
platform to promote team spirit and a sense of belonging amongst staff across the globe. We participated in the BII Bali Marathon and The Edge-Bursa Malaysia KL Rat Race
2013, with our runners emerging in top positions in the various categories. The Maybank’s Hockey team improved its league standing as runners up, last achieving this rank
in 1999, whilst the football team also improved its standing in the Kuala Lumpur Football Association (KLFA) League from sixth in 2012 to fourth placing in 2013.
STRESSMANAGEMENT
Emotional well-being is an area that we consider important to create a positive and vibrant workplace.
In 2013, we specifically made efforts to address traumatic stress. The Lahad Datu security incident that led to armed clashes occurred in an area where we had operations.
The branch and service centres remained open to serve the community during the tense situation. Our Community Financial Services’ team showed our care and solidarity
by visiting staff. This visit by the team from Head Office and the stress management programmes were psychological boosters for our affected staff. Apart from that, a
stress management programme called ‘Traumatic Stress Management Debrief’ was conducted for Maybankers in Tawau and Lahad Datu. Trained psychologists were invited
to share on the identification of staff’s level of trauma followed by post trauma methods to assist them. Feedback from staff was positive, indicating their resilience and
resourcefulness in not allowing the incident to dampen their spirit.
OURPEOPLE
G4-LA6, G4-LA7
At the BII Bali Marathon
Maybankers at The Edge-Bursa Malaysia KL Rat Race 2013
