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MAYBANKSustainabilityREPORT2013
diversityandinclusion
An inclusiveworkplace is one that embraces diversity across the board. As a regional
business, our workforce is ethnically diverse and comes fromvarious age groups. The
rule ofmeritocracy is applied to allMaybank’s talent and performancemanagement
processes, within awork culture and climate that is anchored by our corporate
values of “Teamwork, Integrity, Growth, Excellence and Efficiency andRelationship
Building” (T.I.G.E.R.), our own set of “LeadershipCompetencies” (SEARCH) and
encouragement of conversations that are “Honest, Open and Trusting” (HOT).
Alongside our competitive total rewards package, we constantly strive to provide work-life balance to enhance productivity and improve staff retention. We have various
policies and programmes in place to promote equality, diversity and inclusion in the organisation. In 2013, the new retirement age for staff at Maybank Group Malaysia was
raised from 55 years to 60 years, in line with Malaysia’s Minimum Retirement Age Act 2012.
Our gender diversity practice exceeds global benchmarks. Women have equal opportunities for professional and personal development as well as career advancement.
We are tracking the number of women who are rising to senior management level. We are aware of the need to better tap into a broader range of talents, leadership styles and
skill sets to manage our business and serve our customers.
Female representation has also grown by 15% since 2009 with 31% of women in senior management positions in 2013, recording 7%more than the global average of 24% in
the 2013 Grant Thornton International Business Report. Maybank’s People Dashboard monitoring discipline and initiatives like “Women Mentoring” and “Creation of Pipeline
Pools at all levels” amongst others, have contributed directly to the results achieved to-date.
Maybank has also setup the “Maybank Tiger Cubs Childcare Centre” — an emergency childcare centre for staff, and formalised the “Flexible Work Arrangement (FWA)” policy
in 2013 to create flexible working conditions and work-life support.
OURPEOPLE
2013
Year
WomeninSeniorManagementPosition
2009 2010 2011
2012
45
40
35
30
25
20
15
10
5
0
Percentage
(%)
G4-LA12
International Women’s Day 2013 celebration
