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MAYBANKSustainabilityREPORT2013
I am pleased to report that we made good
progress in all key sustainability priority
areas. It is gratifying that our Profit After
Tax and Minority Interest (PATAMI) grew
last year at double-digit percentage,
reaching RM6.55 billion, demonstrating the
appropriateness of our business strategies.
Our staff numbers increased just 1.5% adding
to their productivity improvement covering
all our operations worldwide. Crucially
business-wise, we strengthened our number
one position in our Malaysian Community
Financial Services franchise, as well as our
regional lead in Islamic Banking. Our high
growth operations in Indonesia, through
our subsidiary Bank Internasional Indonesia,
have broadened coverage to new parts of
this largest economy in ASEAN, positioning
us well in the diverse communities rising in
GDP per capita. Expansion of our operations
in the Philippines, another ASEAN country
with a large population, also puts us on a
sound footing for the formation of the ASEAN
Economic Community (AEC) in 2015.
Our social investments continue apace
commensurately, through our Maybank
Foundation as well as through our various
corporate entities. Last year, our expenditures
in corporate responsibility (CR) reached
1.01% of PATAMI, the bulk of which were in
education, healthy living and community
empowerment. Scholarships for tertiary
education remain a large component of our
disbursements, and enabling some recipients
to pursue their studies at universities in
neighbouring countries in ASEAN will help
them to have a better perspective of how the
regional economies will evolve in future as
part of the AEC.
Our support for financial literacy programmes
stays strong as we believe in creating avenues
to introduce key financial concepts amongst
the young to prepare them for a secure future.
In 2013, our animated TV series, CashVille Kidz
Season 2, reached more than 50,000 students
in 180 schools and was viewed by 1.5 million
viewers on YouTube.
We continue to reach out to the less
fortunate within our communities
through various acts of philanthropy and
empowerment activities. An example of the
former was the holding of an art exhibition
by people with disabilities (PWD) artists
at our Kuala Lumpur headquarters. For
the latter, working in concert with local
non-governmental organisations (NGOs),
we have been able to provide support and
micro-finance, especially to women in small
enterprises in Indonesia.
Once again, our staff turned out in full force
in 2013 for our worldwide Global Corporate
Responsibility Day to take part in various
CR activities closer to their hearts in their
local communities. These unique efforts,
which also involved members of our boards
of directors/commissioners, enabled us
to witness some of the more heart-felt
activities, ranging from interactions with the
handicapped, to providing tutoring to young
children and caring for the environment
around noted national heritage sites. Apart
from instilling a sense of humility amongst
some of our staff, these activities also provide
opportunities for us to later track progress of
those we interacted with in their respective
journey through life amongst us.
Disaster relief remains an area that we have
supported across the region, principally from
the impacts of typhoon devastation in the
Philippines and flood disasters in Indonesia
and Malaysia. We envisage that in the future,
closer collaboration with NGOs to enable
quicker response capabilities will enable the
suffering to be lessened within the affected
communities.
With clarity that our CR activities revolves
around the five pillars (education, community
empowerment, healthy living, arts and
culture and environmental diversity), we
envisage that the work being undertaken at
the Maybank Foundation and company levels
will provide substantive focus to our staff in
progressing our sustainability efforts moving
forward. As our operations are in societies
at various stages of development, we will
keep refining our strategies to address the
risks arising from the environmental, social
and governmental (ESG) impacts to our
continuing sustainability.
Tan Sri Dato’ Megat Zaharuddin
MegatMohdNor
Chairman
CHAIRMAN’Smessage
We continue to reach out to the less fortunate
within our communities through various acts of
philanthropy and empowerment activites.
we see sustainabilitydifferently
G4-1
