building sustainable linkages
4 About Maybank
5 Global Network
6 Chairman’s Message
8 Group President and CEO’s Message
10 About This Report
11 Awards and Recognition 2013
12 Financial Highlights
13 Maybank Group Core Values
14 2015 Strategic Objectives
15 Group Corporate Structure
16 Sustainability Governance, Reporting and Engagement
18 Engaging Our Stakeholders
21 Maybank Foundation
24 Group Corporate Responsibility Committee
26 Financial Report
28 Corporate Governance
community and citizenship
34 Progress and Priorities
35 Investing for Impact
36 Driving Education at All Levels
40 Community Empowerment
44 Arts, Culture and Heritage
46 Employee Volunteerism — Cahaya Kasih
48 Sporting Excellence
50 Access to Healthcare
52 Our Community Impact Roadmap
Environmental Diversity
58 Progress and Priorities
59 Managing Our Environmental Impacts
63 Supporting Biodiversity
Our People
68 Progress and Priorities
69 Employee Engagement Platforms
71 A High-Performance Culture
75 Diversity and Inclusion
78 Safety, Health and Well-being
Our Products and Services
84 Progress and Priorities
85 Focus on Customers
87 Access to Finance
95 Our Digital Footprint
97 Product Stewardship
the journey ahead
Community
environment
workplace
marketplace
31
55
65
81